FAQs

Customizing your MVSEVM product is effortless with our premier concierge service. Select from a gallery of exquisite customization options or "drag-and-drop" your personal artwork to tailor your bag. Whether you're placing and sizing chosen elements to your preference or bringing your unique vision to life, we ensure a seamless and personalized experience.

Encountering a creative block? Unsure of what you want or have an artwork example in mind but need guidance? No problem! Reach out to us through our contact form. We're here to assist you in refining your ideas into a bespoke customization for your MVSEVM bag. Let us help transform your vision into reality, making your bag a true testament to your personal style.

Absolutely! At MVSEVM, your creative freedom is our priority. Our dedicated team of artists, each with their unique creative strengths, is at your service to bring your vision to life, ensuring your bag is customized exactly as you imagined. The customization process is not only fun but designed to be seamless and engaging.

To guarantee every customization embodies the essence of MVSEVM, we have an artwork approval process in place. This step ensures that your desired customization is not only feasible but also resonates with our core values, maintaining a respectful and mission-aligned approach. Our goal is to celebrate individuality, allowing you to express yourself through unique customizations that reflect your personal style and the MVSEVM ethos.

The journey to personalize or customize your MVSEVM bag ranges from 5 to 14 business days, depending on the complexity of your design. We believe in keeping you informed every step of the way, with updates at three key milestones: when your artwork is ready for production, as your bag undergoes customization, and once customization is complete and your bag is being prepared for shipment. Our process ensures that you are engaged and excited about the arrival of your uniquely customized piece, crafted with care and precision to meet your vision.

Bio-based leathers are innovative materials crafted from plant and fungi fibers, offering a sustainable and ethical alternative to traditional animal-derived leather. At MVSEVM, we've carefully selected bio-based leathers that not only embody durability but are also kind to our planet. These materials are the cornerstone of our commitment to merging luxury with environmental stewardship, ensuring that every piece we create supports a more sustainable and compassionate future.

At MVSEVM, our commitment to cruelty-free luxury is deeply rooted in our team's values. As advocates for a plant-based lifestyle, we believe that true luxury transcends aesthetics, embodying ethics and sustainability at its core. Annually, over a billion animals are tragically exploited for leather, a statistic we refuse to contribute to. For us, luxury must be conscientious and ethically sourced—anything less undermines its true value. We’re dedicated to redefining luxury with materials that respect our planet and its inhabitants, championing responsible production for a more compassionate and sustainable world.

Absolutely! At MVSEVM, we're delighted to offer FREE worldwide shipping, ensuring that our exquisite, customized luxury bags are accessible to enthusiasts around the globe. No matter where you are, you can experience the elegance and bespoke craftsmanship of MVSEVM without any additional shipping costs. MVSEVM is not just a brand; it's a global luxury experience delivered right to your doorstep.